Return policy

Introduction

At the JVSpin platform, we are committed to providing a fair and transparent gaming experience. This Refund Policy outlines our procedures and rules regarding the refund of deposits and winnings.

Refund Conditions

• Deposits: Deposits are only refunded if the deposited funds have not been used in the game.
• Winnings: Winnings are normally non-refundable. Exceptions can be made in case of technical errors caused by JVSpin.

Refund Process

• Submit a request: To request a refund, please contact our support team with your account details and the reason for your refund request.
• Verification: Our team will review your inquiry and may request additional information or documents.
• Approval and processing: If your request is approved, a refund will be issued to the original payment method within 14 business days.

Restrictions

• Policy Abuse: JVSpin reserves the right to refuse refunds in cases of suspected abuse of our refund policy, including but not limited to fraudulent activity or excessive refund requests.
• Compliance with Laws: All refund requests will be processed in accordance with applicable laws and regulations.

Contact Information.

If you have any questions about our refund policy, please contact our support team via the contact details listed on the website.